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Order Information
Processing Time:
All jewelry is made-to-order. Please allow 3-5 business days for production before shipment.
Delivery Time:
Europe (Germany, France, Italy, Spain): 5-15 business days
USA: 7-21 business days
UK: 7-14 business days
Delivery times are estimates and may vary due to postal services.
Shipping Locations:
We currently ship only to the USA, UK, Germany, France, Italy, and spain.
Tracking:
All orders include tracking. You will receive a tracking link by email once your order ships.
Shipping Costs:
Free shipping on all orders.
VAT:
All prices include VAT.
Returns & Refunds:
Products are personalized and cannot be returned.
If an item arrives defective or an error occurs on our side, we’ll remake it at no additional cost. Please send us a photo of the item to get started.
For any issues or questions, please contact support@aveliajewelry.com.


